Shipping Policy
Effective Date: October 3rd, 2025
Paracotta ships all orders internationally from South Korea. By placing an order through our website, you agree to the terms of this Shipping Policy.
1. Processing Times
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Orders typically require 1–2 weeks of processing before shipment.
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Processing times may be extended during product launches, promotions, or holidays.
2. Shipping Methods
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We currently offer standard international shipping through reputable global carriers (such as DHL, FedEx, or equivalent).
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Delivery times vary by destination country. Estimated delivery times provided at checkout are not guaranteed.
3. Free Shipping
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For our first brand release, all orders will include free worldwide shipping.
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Future shipping costs, if any, will be calculated and displayed at checkout.
4. Customs, Duties, and Taxes
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Customers are responsible for all customs duties, VAT, tariffs, and import taxes required by their local jurisdiction.
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We are not liable for delays, holds, or fees imposed by customs authorities.
5. Risk of Loss
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Once an order has been transferred to the shipping carrier, risk of loss passes to the customer. We are not responsible for packages delayed, lost, or stolen in transit.